Today’s consumers are time-starved, digitally-enabled and more in control than ever. Empowered by information, they demand anytime, anywhere convenience and want to be served seamlessly across their preferred channels.
It’s a C2B (consumer-to-business) world, where consumers increasingly control their relationships with retailers. To survive, retailers must take immediate action to join the converged retailing—c-tailing™—revolution.
Are you ready to implement a c-tailing experience for your customers based on their presence and preferences? NCR can take you there.